Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-care-services-for-seniors-el-sauco-texas.primarycareaid.com (hereafter referred to as “Home Care Services for Seniors El Sauco Texas,” “we,” or “us”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains our practices regarding the collection, handling, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website located at https://home-care-services-for-seniors-el-sauco-texas.primarycareaid.com.
  2. Any mobile or desktop applications developed and maintained by us.
  3. Online services and products offered through our platform.
  4. Interactions between our users, customers, and authorized representatives.

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These external resources have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy governs various user activities, including but not limited to:

  1. Using our applications and services as an authorized user.
  2. Visiting our websites that refer to this Privacy Statement.
  3. Receiving communications from us via email, phone calls, or text messages (SMS).

Personal Data Collection

We collect a range of personal information to provide and improve our services. The types of data we gather are:

  1. Account Information: Details related to your user account creation, including usernames, passwords, and account preferences.
  2. Payment Information: Transaction details for any purchases or services rendered, such as payment method, billing address, and transaction history.
  3. Financial Information: Data related to your financial status, credit card information (when stored securely), and banking details (if provided).
  4. Purchase Information: Items or services bought from us, including quantities, purchase dates, and product specifications.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and browser types for mobile users to enhance our app functionality.
  6. Location Data: Geographic coordinates shared when using location-based services or features within our apps.
  7. Feedback: Reviews, comments, and suggestions submitted by users regarding our products and services.
  8. Social Media Information: Publicly accessible data from social media platforms when you interact with us through such channels.
  9. Product Information: Details about the products you view or purchase on our sites, including product preferences and browsing history.

We collect this data through direct user input, interactions with our systems, and automated technologies like cookies and tracking pixels. Additionally, we may receive personal information from third parties who assist us in providing services, following their respective privacy policies.

Cookies

We use cookies to enhance your experience on our platform and for analytical purposes:

  1. Strictly Necessary Cookies: These are essential for website functionality and browsing experience. They allow features like login, language preferences, and shopping cart management.
  2. Preference Cookies: Used to remember user settings and customize content based on individual preferences.
  3. Analytics Cookies: These track visitor behavior to improve our services, optimize the website, and provide personalized content.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of non-essential cookies are set.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law:

  1. Data required for legal compliance or regulatory purposes is stored until the applicable retention period expires.
  2. Personal information associated with active user accounts is kept while the account remains in use, and we may continue to store it after account deactivation for a limited time for backup, fraud prevention, or other legitimate business interests.
  3. We will delete or anonymize data that is no longer needed for the purposes described above.

Security Measures

We have implemented robust security practices to safeguard your personal information:

  1. Encrypted Communication: All data transmitted between your browser and our servers is encrypted using SSL/TLS protocols.
  2. Secure Third-Party Processing: We engage trusted third-party service providers to process payments, analyze website traffic, and provide other essential services, ensuring they adhere to strict security standards.

Children’s Privacy

We do not knowingly collect or solicit personal information from individuals under the age of 18 (or the applicable age limit in your jurisdiction). If you believe we have collected such data by mistake, please contact us immediately at the email address provided below.

Your Rights

Depending on your location, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal information we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Demand the deletion of your data in certain circumstances, unless we have compelling legitimate grounds to retain it.
  4. Restriction: Limit our use of your personal information under specific conditions.
  5. Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  6. Object: Object to the processing of your data for specific purposes, including profiling or direct marketing.
  7. Non-Discrimination: Assert that you will not be subjected to automated decision-making or profiling that significantly affects you.
  8. Appeals and Complaints: File a complaint with us or a relevant supervisory authority if you believe your privacy rights have been infringed upon.

To exercise any of these rights, please contact our Data Privacy Team using the details provided below.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any modifications will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about their data protection and privacy rights.

Contact Information

For any questions, requests, or concerns regarding this Privacy Policy or your personal information:

  • Email: contact@home-care-services-for-seniors-el-sauco-texas.primarycareaid.com
  • Mailing Address: Home Care Services for Seniors El Sauco Texas, [Address], [City, State, ZIP Code]